How Can We Help?

To create your birth chart:

• Open StarWell and complete the onboarding
• Enter your birth date, exact time, and location
• The app will automatically calculate your personalized chart
• Your chart is used to generate daily personalized guidance

Note: Birth time accuracy is important for precise calculations. Check your birth certificate if you're unsure.

If you don't know your exact birth time, you can:

• Check your birth certificate (most accurate)
• Ask family members who may remember
• Use 12:00 PM as an approximate time

While the app will still provide valuable insights, some calculations may be less precise without an exact birth time.

To begin your breathwork journey:

• Complete your birth chart setup first
• View your Daily Guidance cards on the home screen
• Tap any card to see recommended breathing protocols
• Choose a protocol and follow the visual and audio guidance
• Start with beginner-friendly protocols if you're new

Premium unlocks:

• All 120+ astrological breathing protocols
• Advanced birth chart interpretations
• Cosmic-themed challenges and achievements
• Detailed session analytics and progress tracking
• Priority customer support
• Early access to new features

To cancel your subscription:

• Open Settings on your iPhone
• Tap your name at the top
• Tap "Subscriptions"
• Select "StarWell"
• Tap "Cancel Subscription"

Your subscription will remain active until the end of the current billing period.

Refund requests are handled by Apple according to their refund policy:

• Go to reportaproblem.apple.com
• Sign in with your Apple ID
• Find your StarWell purchase
• Select "Request a refund" and choose a reason

Apple typically processes refund requests within 48 hours.

Premium subscription pricing:

• Monthly: $9.99/month
• Annual: $79.99/year (save 33%)

Start with our free tier to explore core features before upgrading!

StarWell uses Swiss Ephemeris, the same NASA-grade astronomical data used by professional astrologers worldwide. Our calculations are:

• Astronomically precise to the second
• Updated with the latest planetary position data
• Validated against professional astrology software

Accuracy depends on the precision of your birth time and location.

Yes! To update your birth data:

• Open the app and go to Settings
• Tap "Birth Chart"
• Tap "Edit Birth Information"
• Update your date, time, or location
• Your chart and guidance will automatically recalculate

Each day, StarWell generates 6 personalized cards based on cosmic influences:

• Career: Professional opportunities and timing
• Relationships: Connection insights and compatibility
• Health: Wellness timing and self-care guidance
• Personal Growth: Inner development and spiritual insights
• Financial: Resource management and abundance timing
• Intentions: Daily focus and manifesting guidance

Each breathing protocol is:

• Scientifically designed for specific outcomes
• Matched to your astrological influences
• Guided with visual mandalas and audio cues
• Adaptive to your current energy and needs

Follow the breathing pattern shown on screen and listen to the audio guidance.

StarWell's breathing protocols are safe for most people when practiced as guided. However:

• Start slowly if you're new to breathwork
• Stop if you feel dizzy or uncomfortable
• Consult a healthcare provider if you have respiratory conditions
• Avoid intense protocols if pregnant without medical approval

Listen to your body and practice within your comfort level.

We recommend:

• Beginners: 5-10 minutes daily
• Intermediate: 10-20 minutes daily
• Advanced: 20-30+ minutes daily

Consistency is more important than duration. Even 5 minutes daily can provide significant benefits.