Legal · terms
Terms of service.
The agreement between you and Hermes Horizon when you use Starwell. Nine sections, short and direct, with the parts that limit your rights written where you can find them.
Last updated: September 2026 · Version 2026-09-16 · Hermes Horizon Pty Ltd
01
Nature of service
Starwell is for people aged 18 and over. Starwell provides astrology readings designed for entertainment and self-reflection. Our readings offer one perspective drawn from astrological tradition and should not be treated as professional advice of any kind, including medical, psychological, financial or legal advice. Always consult qualified professionals for important life decisions.
02
Automated analysis
Your chart is computed from astronomical data. The words about it are written by an automated system: Mira is an AI, and no person reads your chart or types a reply to you. The interpretation draws on Western, Vedic and Hellenistic traditions, and represents one analytical perspective rather than scientific fact.
03
Intellectual property
All reading content, design and formatting are the intellectual property of Hermes Horizon Pty Ltd, operating as Starwell. Readings are licensed for your personal use. You may not redistribute, resell or republish reading content without our written permission.
04
Accuracy and limitations
Birth chart calculations use the Swiss Ephemeris, built on NASA planetary data, which is astronomically precise to fractions of an arc-second. The interpretation is generated automatically and will vary. The quality of your result depends on the accuracy of the birth details you give us, particularly the time.
05
Subscriptions and renewals
The Starwell companion subscription is $6.99 a month. It is charged automatically to your card and keeps renewing until you cancel. You can cancel at any time from Manage subscription on your chart page, and your access continues until the end of the period you have already paid for. We do not charge a cancellation fee.
If we change the price, we will tell you by email before the change takes effect and you will have the chance to cancel first.
06
Refunds
Every reading carries a 30-day money-back guarantee. The full policy, including how to claim and how long it takes, is on our refunds page. That guarantee is in addition to your rights under the Australian Consumer Law, which we cannot exclude.
07
Consumer guarantees
If you are in Australia, our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures you are entitled to a replacement or refund and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the service remedied if it is not of acceptable quality and the failure does not amount to a major failure. Nothing in these terms limits those rights.
08
Limitation of liability
Subject to the consumer guarantees above, and to any other rights you have that cannot be excluded by law, we are not liable for decisions you make or actions you take based on a reading, and our maximum liability in any circumstance is the price you paid for the reading in question.
This limit does not apply to liability we cannot lawfully exclude, including liability for fraud, for death or personal injury caused by negligence, or under the non-excludable consumer guarantees.
09
Governing law and disputes
These terms are governed by the laws of Victoria, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of Victoria. If you are a consumer resident elsewhere, this does not take away the protection of the mandatory laws of the country you live in, or your right to bring a claim in your local courts.
Before going to court, please write to us at support@starwell-hh.com. Nearly everything is settled faster that way, and we would rather fix a problem than argue about it.
10
Changes, and how to reach us
We may update these terms. The version and date at the top of this page tell you which text is current, and we will tell you by email before a material change takes effect if we have your address. Continuing to use Starwell after a change means you accept the updated terms.
Write to us at support@starwell-hh.com, or Hermes Horizon Pty Ltd, Suite 329/98-100 Elizabeth Street, Melbourne VIC 3000, Australia.